Personal identification information
We at Al Mejrab Group may collect any information for the personal identification of our users in different ways, which includes but is not limited to when a user, visits our website, subscribes to our newsletter, fills a form, or is in connection to any activity, service, feature, or resource that is available on our website. Users can be asked for their name, their email id, mailing address, and contact number. However, users can visit our website anonymously. Al Mejrab Group will only collect a user’s personal identification information if they submit their information off their own free will. A user can always deny the submission of their personal identification information but it might prevent their engagement from certain features and activities on the website.
Non-personal identification information
Al Mejrab Group can collect any non-personal identification information of its users when a user interacts with our website. Non-personal identification information includes but is not limited to their browsers information, information regarding the device that they are using, and other technical information regarding a user’s medium of connecting to our website such as their operating system as well as ISP’s that they utilize and similar information.
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How we use collected information
Al Mejrab Group may use the personal information of its users that it collects for the following purposes.
• Improving Customer Service: The information that you provide allows us to respond to customer service requests in a timely and efficient manner.
• To provide a more personal user experience: We may use the information that you provide to better understand our customer base as a whole.
• For site improvement: We utilize your feedback for improving our services and products.
• To periodically send emails: We use customer email addresses to send user information and periodic updates regarding their orders.Emails can also be used in order to respond to customer queries, requests, and complains. If a user chooses to include their email in our mailing list we will send them regular newsletters, information about products they would be interested in, information on services that they can avail, etc. If a user wants to unsubscribe to our emails, they have to contact us on our website.
How we protect your information
Al Mejrab Group adopts the best practices and security measures regarding data collection, data storage, and data processing. We take measures in order to protect your personal information in order to prevent it from being accessed, altered, disclosed or destroyed by unauthorized persons.
Sharing your personal information
Al Mejrab Group does not use user information for buying, trading or selling. General aggregated data for demographic information that is not in any way linked to any user’s personal identification may be shared with our trusted business affiliates, and marketing officials, for purposes that have been mentioned above. Al-Mejrab Group may take advantage of third party services in order to help run its business. Your information may be shared with these third party service providers for operational purposes of the business provided that we have your permission to do so.